
State Farm® Insurance Agent Jamie Hornbaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Jones
July 3, 2025
"DJ has been wonderful to work with and worked diligently to save me more money than I expected!"
Lacee Best
July 2, 2025
"DJ is always a pleasure to work with! He’s very professional and always gets what you need in a timely manner!"
"Thank you so much for your kind words! We're thrilled to hear that you consistently have a positive experience and that our team is professional and responsive to your needs. We look forward to working with you again soon!"
Kelli Cares
July 1, 2025
"I recently switched my insurance provider, and I couldn't be happier with the experience! The entire process was seamless, thanks to the exceptional customer service I received. A special shoutout to Jessie who was incredibly knowledgeable and attentive. I was up for my 6 month renewal with my previous provider and initially only reached out to State farm for a quote to compare costs and ensure I was still paying fair rates. ( I did not intend to actually switch ) To my surprise, I ended up with a better overall understanding of insurance, MORE coverage on all of my policies and somehow saved a few bucks in the process! They answered all my questions, guided me through every step, and made me feel valued as a customer. If you're considering a switch, I highly recommend this team for a smooth transition. Five stars all the way to Jessie and DJ!"
"Hi, Kelli! I'm glad to hear that your switch to our office was a seamless and positive experience! It's great to hear that Jessie and DJ provided exceptional customer service, giving you a better understanding of insurance, more coverage, and even some savings! Thank you for sharing your 5 star experience!"
D Craft
July 1, 2025
"Have used Jamie as my agent since she started. Have always been happy with the service. Jessie helped me most recently and was courteous and helpful."
"Thank you for your continued trust in Jamie and the team! We're delighted to hear that Jessie provided courteous and helpful service during your recent experience. Your kind words mean a lot to us, and we look forward to supporting you for many years to come!"
Liz Rincon
June 25, 2025
"Love everyone at this office. Very quick to assist. Always willing to help."
"Thank you for your wonderful review, Liz! We're so glad to hear that you feel supported by our team and we were able to provide quick assistance. Our goal is to provide the best service possible, and your feedback motivates us to keep up the great work. We look forward to serving you again soon!"
Roy Diaz
June 23, 2025
"Great place, been with them for years now. Very helpful, quick to respond on any requests I have 🙂"
"Thank you for your feedback, Roy! We're delighted to hear that our team has been helpful and responsive to your requests. Your loyalty and satisfaction are incredibly important to us and we look forward to continuing to serve you! 🙂"
Brady Vance
June 23, 2025
"Great to work with!"
"Thank you so much, Brady! We're thrilled to hear that you had a great experience working with us. Your satisfaction is our top priority, and we look forward to assisting you again in the future!"
TERESA RINER
June 23, 2025
"Grace was very helpful when I called to get car insurance information. I appreciate her kindness when I had so many questions!"
"Thank you for your kind words! We're so glad to hear that Grace was able to assist you with your car insurance questions. Her kindness and willingness to help are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Wendy Owens
June 19, 2025
"Super friendly and super helpful"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we’re always here to help. We look forward to seeing you again soon!"
Martin Estrada
June 5, 2025
"Anytime I have questions Jessie is always there to answer them thoroughly and in a timely manner!!!"
"Thank you for sharing your positive experience, Martin! We're so glad to hear that Jessie has been there for you, providing thorough and timely answers to your questions. It's our goal to ensure our clients feel supported and informed, and it sounds like Jessie is doing just that! If you need anything else or have more questions in the future, don’t hesitate to reach out. We truly appreciate your feedback!"
PAMELA GRIMES
June 4, 2025
"DJ had been incredibly helpful with getting us set up with all our insurance needs and has gone above and beyond!"
"Thank you for leaving a review, Pamela! We're thrilled to hear that DJ was been able to assist you with your insurance needs and that you felt well taken care of. We strive to provide exceptional service, and it’s great to know that his efforts made a difference for you. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
Raegan Colling
June 3, 2025
"I had the pleasure of speaking with DJ today. He assisted me in enrolling in car insurance. He was very efficient, informative, sincere, and thorough in helping me. I appreciate speaking to someone who actually understands the meaning of “customer service.”"
"Thank you so much for your kind words! We're thrilled to hear that DJ provided you with such a positive experience while enrolling in car insurance. Our team strives to deliver exceptional customer service, and it’s wonderful to know that DJ's efficiency and sincerity made a difference for you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your feedback!"
Martel Riley
May 22, 2025
""DJ" helped me out with my vehicle insurance and saved me a lot of money on my monthly premium! Highly suggest you reach out to him ASAP to get the best coverage!"
"Thank you so much for your kind words! We're thrilled to hear that DJ was able to assist you with your vehicle insurance and help you save money on your monthly premium. Your recommendation means a lot to us! If you have any more questions or need further assistance, feel free to reach out. Safe driving!"
El Salvadoreño
May 22, 2025
"Best and friendlier customer service"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Our team is dedicated to providing the best support possible, and your feedback motivates us to keep up the great work. If you ever need assistance again, don’t hesitate to reach out. We look forward to serving you in the future!"
Olivia Delgado
May 4, 2025
"Let’s be honest, most people don’t enjoy shopping the market for new insurance. It was something I had put off for a long time and never really wanted to deal with. I finally contacted Dj just to see what they had to offer and decide if it would be worth switching. Dj made everything super EASY!! I briefly explained what I was looking for and he put his skills to work. He presented my options and fully explained everything I needed to know. Not trying to sell me anything but genuinely explaining to share knowledge. I didn’t intend on switching insurances, but he built me a policy with better coverage for my family & I, for a fraction of what I was previously paying. I’d been a fool to turn it down. All this while being flexible and patient to catch me during my work breaks to discuss things. My only regret is not making the call sooner!"
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your experience with Dj was so positive. It’s great to know that he was able to make the insurance shopping process easy and informative for you. We're committed to providing our clients with the best options and genuine support, and it’s wonderful to see that reflected in your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! Thank you again for choosing us, and we look forward to supporting you and your family!"
Bob Fackler
May 2, 2025
"The staff was very helpful regarding a certificate for my home monitoring service."
"Thank you so much for your positive feedback, Bob! We're thrilled to hear that our staff was able to assist you with your home monitoring service certificate. If you have any more questions or need further assistance, please don't hesitate to reach out. "
andrew
April 28, 2025
"Just wanted to give a huge shout-out to Jessie Estrada! I was scrambling to get renters insurance sorted, and Jessie was an absolute lifesaver. She made the whole process super easy and got me set up with everything I needed in no time. Seriously, couldn't have done it without her help! Thanks again, Jessie!"
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Jessie. It's great to know that she was able to assist you efficiently and make the process of getting renters insurance stress-free. We’ll be sure to pass along your kind words to her. If you need any more assistance in the future, don’t hesitate to reach out. Thanks again for sharing your experience!"
Allie Clark
April 11, 2025
"I have called and talked to Dj Wakes and he was very professional and he really worked with me and gave me the quilt that I needed. I was able to look it over and decided that I wanted to go with State Farm and then I had a conversation with Jamie and she was also very helpful very professional easy to talk to to both of them to Dj Wakes and Jamie. Thank you so much"
"Thank you for taking the time to share your positive experience, Allie! We're thrilled to hear that our team provided you with the professional and helpful service you were looking for. We strive to make every interaction as smooth as possible, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing State Farm!"
M B
April 11, 2025
"Ashley was very helpful. Very quick and courteous"
"Thank you so much for your kind words! We're thrilled to hear that Ashley provided you with helpful and courteous service. We appreciate your feedback and hope to assist you again in the future!"
Melissa Trimble
April 8, 2025
"The staff was great! Answered all of my questions and got the ball rolling quickly on my policy changes!"
"Thank you so much for your wonderful review, Melissa! We're thrilled to hear that our staff was able to assist you effectively and promptly with your policy changes. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Cheryl Jones
March 27, 2025
"I appreciate the service I receive at Jamie Hornbaker’s office. Everybody is so polite, professional and they make sure any and all issues have resolution."
"Thank you for taking the time to leave us a review, Cheryl! Our team works hard to ensure a positive experience for our clients, and it's wonderful to know that our efforts are making a difference. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!"
Jenni Unruh
March 27, 2025
"Jamie and her team have truly been fabulous to work with. They are very knowledgeable and make their customers feel genuinely cared for. Jamie took time to get to know the ins and outs of my needs and has worked to get me the best rates and coverage that fit my life the best. I recently purchased a new vehicle and worked with Ashley from the office. She was super attentive and quick to respond throughout the whole process."
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team is dedicated to providing excellent service, and it’s wonderful to hear that we made you feel cared for while helping you find the best rates and coverage. Congratulations on your new vehicle! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! "
Roger Johnston
March 7, 2025
"Really have had good results when talking to them, and they helped me on my insurance bill a lot from last company"
"Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with us and that we could assist you with your insurance bill. Your satisfaction is our top priority, and we’re here to help whenever you need us. If you have any more questions or need further assistance, please don't hesitate to reach out!"
Shelby Fry
March 5, 2025
"Jamie and her team (Crista is great) are really responsive to questions and help get you the answers you need. It can be really confusing how to use your insurance and it is helpful having folks to help that don't seem annoyed by questions you have."
"Thank you so much for your kind words, Shelby! We're thrilled to hear that our team was able to provide you with the support you needed. We understand that navigating insurance can be overwhelming, and it’s our goal to make the process as smooth as possible for our clients. Your feedback means a lot to us, and we’re always here to help with any questions you may have. Thanks again for taking the time to share your experience!"
rodney Goodrich
March 5, 2025
"Hi Jamie Cristal park , was a big help today when she called ,,she is a real people person so ..congrats to her. Rodney Goodrich"
"Hi Rodney! Thank you so much for taking time to leave a review. While we know sometimes when you call your insurance office it is because of a claim or something not going your way. We want to do our best to help turn a bad situation around and strive to provide real help when you need it most."